Velan has cumulative work experience of over 15 years in the Financial Sector. His experience spans various roles like Compliance, Fraud Investigations, Market Conduct, Risk Audits / Reviews, Legal & Ombudsman matters, Customer Grievance, Training & Development. He is a CFE (Certified Fraud Examiner) AML and KYC (Compliance Officer) and a Six Sigma Black & Green Belt.
He also has deep process expertise in Risk Frameworks, especially in current Market Conduct scenarios and a proven track record of managing processes / SOPs and streamlining workflow to enhance productivity.
At OpenTap, one of his core objectives among other things is to create and institutionalize loan processes and collection management – from application to realization and finally to collection.
Prior to joining OpenTap, he has worked in several firms including HDFC Life Insurance, Bharti Axa Life Insurance and Birla Sun Life Insurance. He held several positions spanning Sales & Distribution Compliance, Customer Interface & Support, Training & Development, Reviews & Audits, Business Risk and Process & Projects.
He believes that the best way to learn is “by getting your hands and legs dirty”. Something he applies even at home, in the kitchen. In his free time, he writes scripts for short films, hopefully something that will see light of day, someday.
Velan is a commerce graduate, with a post graduate diploma in computer applications. He holds other certifications like CFE, Six Sigma, AML & KYC, E.CRM and certification in forensic accounting. He is currently pursuing a management degree from National Institute of Business Management.